Catalyst Consulting is a training, consulting audit/assessment, and mystery shopping services provider. Each of these areas of expertise is handled by trainers, consultants, and assessors who have been tested and experienced in public trainings, in-house trainings, consultancy projects, and audit or assessments in various local and multinational companies.
Provide training to clients in the form of in-house training, public training, seminars, short courses, and workshops according to client needs. Public training themes are generally general topics that provide advance and technical knowledge for participants.
Provide audit or assessment services based on certain requirements, as an preparation before certification, gap analysis, maintenance audit, as well as assurance for management of the system or improvement that has been implemented.
Provide consultation to clients in accordance with the management system and improvement that will be developed by the client. The duration of the consultation depends on the scope, the improvement that will be applied, and the internalization of improvement. Project can be vary depend on client needs.
Perspective is a mystery shopping partner by Catalyst Consulting. We observe and evaluate your business performance on wide perspective, especially from customers’ moment-of-truth point of view.